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Your Patients Between Visits. Handled.
You already know which of your Medicare patients are slipping through the cracks:
- Patients who cancel and never rebook
- Referrals that disappear into a black hole
- Patients whose blood pressure was stable in March but won't be seen again until September
Lost to follow-up is one of the biggest gaps in independent practice.
And it's not a motivation problem. It's a staffing problem.
OnCare360 provides the care team that closes that gap. Your practice maintains clinical authority and bills under its own NPIs.
Getting Started
Step 1: No-Cost Eligibility Review
We provide the eligibility criteria, and your team runs it against your own patient panel.
✅ No data leaves your practice
✅ No obligation
✅ Physician approval required before anything moves forward
Step 2: Implementation
Once approved, we handle:
- Patient consent
- Insurance verification
- Device shipment
- Program onboarding
Devices typically arrive within 3 to 5 business days.
Step 3: Go Live
Most practices launch within six weeks, often sooner.
Compatible with: eClinicalWorks • Athenahealth • NextGen • Cerner • Epic • Most major EMRs
We also monitor CMS updates and make program adjustments ahead of regulatory changes so your practice doesn't have to.
A Full-Service Model
Your Staffing Doesn't Change
OnCare360 provides the entire care team, including:
- Nurses
- Outreach specialists
- Documentation support
- Device logistics
- Billing preparation
Your front desk doesn't take on additional calls.
Your nurses don't add charting responsibilities.
Your providers simply approve enrollment and make clinical decisions.
You're Not Buying Software
You're adding a revenue-supported care program without adding headcount.
What OnCare360 Handles
✔ Nurse-led care team operating under your physician's supervision
✔ Patient outreach, education, consent, and documentation
✔ Cellular-connected devices shipped directly to patients
✔ Care plans, automatic time capture, and complete documentation
✔ Built-in VoIP and HIPAA-compliant texting displaying your clinic name
✔ Monthly billing reports with CPT mapping
✔ Denial and no-pay reviews conducted alongside your billing team
What Your Practice Keeps
✔ Clinical oversight
✔ All treatment decisions
✔ Approval of every enrolled patient
✔ Claims submission under your own NPIs
Programs Supported
Comprehensive Care Management Services
CCM • RPM • TCM • PCM • APCM • RTM • Annual Wellness Visit Support
One charge covers all programs. There are no separate fees for combining services such as RPM and CCM.
OnCare360 was built to support everything that happens between patient visits, allowing practices to add, adjust, or expand programs as needs change.
Common Use Cases
Primary Care
RPM and CCM work together by pairing patient education with objective health data such as:
- Blood pressure
- Weight
- Glucose readings
Specialists
Many specialists begin with RPM and expand to CCM when appropriate.
Post-Discharge Patients
Add TCM to support patients after hospital discharge and help reduce readmissions while capturing reimbursement for services already being provided.
Medicare Advantage & Commercial Insurance
Some vendors promote enrollment of an entire patient panel, including commercial patients.
We take a different approach.
While commercial plans may cover RPM, patients may face significant out-of-pocket costs that can lead to dissatisfaction and attrition.
Our recommendation:
- Focus on Medicare and Medicare Advantage patients
- Verify insurance before enrollment
- Obtain informed patient consent
A smaller, well-managed patient panel is often more valuable than a large, dissatisfied one.
Built for Audit Readiness
As CMS and OIG increase scrutiny of care management billing, compliance matters.
Designed for Documentation Accuracy
- Time captured automatically through built-in VoIP
- Eligibility rechecked each time a patient record is accessed
- Automatic identification of patients who no longer qualify
- Separate tracking for CCM, RPM, and TCM time
- Required patient interactions built directly into workflows
Documentation remains complete, organized, and readily available when needed.
Security & Compliance
- SOC 2 Type II Attestation
- HIPAA Compliant
- BAA Executed Before Patient Data Transfer
No Upfront Cost
✅ No setup fees
✅ No device purchases
✅ No long-term contracts
You pay only for patients who are actively receiving billable services. When a patient comes off service, billing stops.
Find Out How Many Patients Qualify
Start with a No-Cost Eligibility Review
One conversation is all it takes.
We'll provide the criteria, your team runs the review internally, and you'll know exactly how many patients qualify before making any decisions.
No obligation. No data sharing. No upfront investment.
Please reach out to us at https://oncare360.com/contact