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Welcome to MedChi, The Maryland State Medical Society.  
As the statewide professional association for licensed 
physicians, we are dedicated to our mission to serve as 
Maryland's foremost advocate and resource for physicians, 
their patients, and 
the
public health.

Monday, September 28, 2020
You are here : Your Profession  >  MedChi Care Transformation Organization  >  Tuesday Updates
Tuesday Updates

September 22, 2020

Please see below for this week’s updates from the MedChi CTO.  This is a longer email, but it is full of important information and updates.  We would like to highlight the MDPCP’s Learning Session 4 being held October 5th through 8th.  The links to sign up can be found below.  

    

Important Dates: (Please Mark Your Calendar!)

September 21st to October 9th: Bi-Annual (Semi-Annual) Reporting Period  

September 21st to October 9th: CMS Portal User Verification Period  

October 5th, 6th, 7th, and 8th: Learning Session 4 - The link to register for all sessions is highlighted here and registration links to individual sessions are located under Additional Webinars below.  

   

Updates from the PMO: As of 9/22 *New Information 

View the PMO’s weekly update HERE

On page 3, Dr. Haft discusses Track 2 transitions. Please read this information if you are considering transitioning to Track 2 for 2021.   

        COVID-19 FAQs *Updated 9/15 


MDPCP Updates

  1. Bi-Annual (Semi-Annual) Reporting
    Semi-Annual Reporting is now open through 10/9 and is completed in CMS Enterprise Portal.

    You will be reporting for Q2 and Q3.  This is also where you will request to be considered to transition to Track 2 if you would like to transition for 2021.

    More details can be found in Andrea’s email sent yesterday (9/21) titled “Practice Reporting and User Verification are NOW OPEN” which has been attached for your reference.

    Reach out to the MedChi CTO (cto@medchi.org) if you have any questions.

  2. CMS User Verification
    User Verification is now open through 10/9.  To stay active on the CMS Enterprise Portal, it is a requirement that ONE member of your office verifies ALL users.

    More details can be found in Andrea’s email sent yesterday (9/21) titled “Practice Reporting and User Verification are NOW OPEN” which has been attached for your reference.

  3. Learning Session 4
    MDPCP is holding Learning Session 4 October 5th through 8th.  You will hear updates from CMMI and will share your thoughts on moving primary care forward in Maryland.  Subsequent sessions will provide practice perspectives and the opportunity for ‘deep-dive’ discussions.

    Key Topics: CRSIP Updates, Managing ED and Hospital Utilization, Collaborating with Specialists, Comprehensive Medication Management, and Social Determinants of Health.

  4. eCQM Reporting
    Continue to run electronic quality measures (eCQM) reports in EHR consistently, preferably every 30 days through the end of the year.  You can view more information on quality measures here,​ and review the "eCQM Reporting - Are You Capturing Data?" email sent by Andrea on 9/14.

    Please let the MedChi CTO know if you can successfully run reports capturing data for CMS 165 and CMS 122 by emailing Daphne (dbrannon@medchi.org) and attesting to successfully pulling a report. 

 MedChi CTO Updates

  1. Q3 Practice Meeting Follow-Up
    Please review the email sent by Grace last Wednesday (9/16) titled “Q3 Practice Meeting Follow-Up”
    , which included follow-up action items and asked for an update on your progress with these items. Thank you to those who have already reached out and those who previously completed the necessary follow up items!
    If you have not yet reached out about the status of these items, please email Grace (gpark@medchi.org) with your completed items, those in progress, and those you need our help in completing.

  2. MDPCP Assessment Review Meetings
    Thank you to those practices who have met with us to go over the MDPCP Assessments. The meetings have been very informative and productive.
    If you have not yet met with us to go over the MDPCP Assessment, please email Andrea (amullin@medchi.orgto schedule a time to meet.

  3. BH and SDOH e-Referrals
    A CRISP Referral tab can be added to your ULP to easily refer patients to community-based organizations.  You can request this Referral tab be added by emailing your practice coach Kelly Brown (kelly.brown1@maryland.gov).    

COVID-19 Updates

  1. Flu Vaccine & ImmuNet
    The MDPCP encourages providers to prepare for flu season with flu vaccinations in the months of September and October. Flu vaccines are recommended for all patients > 6 months old without contraindications, with an emphasis on high risk groups (CDC guidance).

    ImmuNet is Maryland’s Immunization Information System (IIS). If you have not already, all authorized users should complete the Provider Enrollment Form.  

Upcoming Webinars

  1. COVID-19 WebinarsWeekly Updates are approved for 1 CME Credit
          Wednesday, September 23rd (5-6PM)
          Wednesday, September 30th (5-6PM)

  2. Additional Webinars
          Thursday, September 24th (5-6PM): MDPCP and CareFirst Alignment
          Saturday, September 26 (10-11:30AM) CHW Series: Help Your Clients Manage their Diabetes: Lessons from the Field

  3. Learning Session 4 – Individual Session Registration
          Monday, October 5 (12-1:30PM) - Primary Care in Maryland: Moving Forward, Come What May
          Tuesday, October 6 (12-1PM) - CMM: Role of Medication in Personalized Care Planning
          Tuesday, October 6 (5-6PM) - Collaborating with Specialists to Provide Seamless Care
          Wednesday, October 7 (5-6PM) - Clinical Leadership Data Workshop  (CRISP and PQI)
          Thursday, October 8 (12-1PM) - SDOH: Identifying Social Needs and Connecting to Community Orgs 


September 15, 2020

Please see below for this week’s updates from the MedChi CTO. We would like to highlight our MDPCP Assessment Review Meetings - thank you to those who have met with us this past week. For those who have not yet met with us, there is more information below in the MedChi CTO Updates along with a sign-up sheet.  Also, thank you all for submitting your CTO Pairing Forms!

Important Dates: (Please Mark Your Calendar!)

September 21st to October 9th: Q3 Semi-Annual Reporting Period 

September 21st to October 9th: CMS Portal User Verification Period 

October 5th, 6th, 7th, and 8th: Learning Session 4 - more information in the PMO Update

MDPCP Updates  

  1. Semi-Annual Reporting: Opens September 21st through October 9th 
    Q3 Semi-Annual Reporting opens 9/21 through 10/9 and is completed in CMS Enterprise Portal. You will be reporting for Q2 and Q3. More details to come as we approach the reporting period. This is where you will request to be considered to transition to Track 2.  

    A sample report has been attached to this email for your reference. Please review this document so you will feel prepared when the reporting period opens.  

    Reach out to the MedChi CTO (cto@medchi.org) if you have any questions.

  2. eCQM Reporting
    Continue to run electronic quality measures (eCQM) reports in EHR consistently, preferably every 30 days through the end of the yearYou can view more information on quality measures hereand review the "eCQM Reporting - Are You Capturing Data?" email sent by Andrea yesterday (9/14).

    A chart detailing these quality measures has been attached to this email for your reference.

    Please let the MedChi CTO know if you can successfully run reports capturing data for CMS 165 and CMS 122 by emailing Andrea (amullin@medchi.org) and attesting to successfully pulling a report.

  3. Flu Vaccine
    As flu season approaches, please continue to encourage your patients to receive their flu vaccination as flu vaccines will be especially important this year.  CDC Guidance on flu vaccinations during COVID can be found here.

MedChi CTO Updates

  1. MDPCP Assessment Review Meetings
    These meetings end on Thursday, September 17th, the MedChi CTO will be hosting individual, 30-minute virtual meetings to review your practice’s current program status utilizing the MDPCP Assessment Review (the assessment has been attached for your reference).

    Thank you to those practices we have met with during the past week!

    These meetings will be helpful for all practices, especially those transitioning to Track 2 for 2021, so, if you have not already, please sign up HERE.

  2. Q3 Practice Meetings
    Please review the email sent following your meeting which included Practice action items and look out for additional information sent from the CTO staff.  Please respond.

  3. BH and SDOH e-Referrals
    A CRISP Referral tab can be added to your ULP to easily refer patients to community-based organizations. You can request this Referral tab be added by emailing your practice coach Kelly Brown (kelly.brown1@maryland.gov).   

 
COVID-19 Updates

  1. Submit ENS Panel and Care Alerts to CRISP
    Submit a patient panel at least once this month via ULP Panel Uploader or DIRECT to ensure COVID-19 results are being reported for all the patients provided in your panel.

    Additionally, if you are planning on transitioning to Track 2 this year, your Care Alerts must be uploaded by September 25th.

    Reach out to your CRISP Outreach Contact for additional help with uploading a new panel – your CRISP contact can be found in the shared practice meeting presentation.

    To learn more about Care Alerts, sign up for a training with Cassandra here.

 
Upcoming Webinars  

  1. COVID-19 Webinars - Weekly Updates are approved for 1 CME Credit  

    Wednesday, September 16th (5-6PM) 
    Wednesday, September 23rd (5-6PM)

  2. Additional Webinars
     
     

     Wednesday, September 16th (12:30-1PM) Understanding and Leveraging the CRISP ENS PROMPT Tool 
     Thursday, September 24th (5-6PM): MDPCP and CareFirst Alignment
     Saturday, September 26 (10-11:30AM) CHW Series: Help Your Clients Manage their Diabetes: Lessons from the Field 

Update
s from the PMO: As of 9/15 *New Information


September 8, 2020

Please see below for this week’s updates from the MedChi CTO. We would like to highlight our MDPCP Assessment Review Meetings, which started today (9/8) and will continue through 9/17.  More information on these meetings is detailed below in MedChi CTO Updates along with a sign-up sheet.  

   

Important Dates: (Please Mark Your Calendar!) 

September 11th: 2021 CTO Pairings Form is due 

September 21st to October 9th: Q3 Semi-Annual Reporting Period 

September 21st to October 9th: CMS Portal User Verification Period 

  

MDPCP Updates  

  1. 2021 CTO Pairings - Now Open! *Action Required by this FRIDAY, September 11th
    The open enrollment window for MDPCP CTO partnership selection is now open, and will run until Friday, September 11.  ALL MDPCP participating practices must respond to the online form HERE to indicate your partnership with the MedChi Care Transformation Organization for 2021.  You may select MedChi CTO as both your first and second choice.  If you have any questions, please reach out.
  2. Semi-Annual Reporting: Opens September 21st through October 9th
    Q3 Semi-Annual Reporting opens 9/21 through 10/9 and is completed in CMS Enterprise Portal.  You will be reporting for Q2 and Q3.  More details to come as we approach the reporting period.
    A sample report has been attached to this email for your reference.
  3. Flu Vaccine
    As flu season approaches, please continue to encourage your patients to receive their flu vaccination as flu vaccines will be especially important this year.
    CDC Guidance on flu vaccinations during COVID can be found here.

 

MedChi CTO Updates

  1. MDPCP Assessment Review Meetings
    Beginning September 8th through September 17th, the MedChi CTO will be hosting individual, 30-minute virtual meetings to review your practice’s current program status utilizing the MDPCP Assessment Review (the assessment has been attached for your reference).

    These meetings will be helpful for all practices, especially those transitioning to Track 2 for 2021, so please sign up HERE.

  2. Q3 Practice Meetings
    Please review the email sent following your meeting which included Practice action items and look out for additional information sent from the CTO staff.

  3. BH and SDOH e-Referrals
    A CRISP Referral tab can be added to your ULP to easily refer patients to community-based organizations. You can request this Referral tab be added by emailing your practice coach Kelly Brown (kelly.brown1@maryland.gov).   

COVID-19 Updates

  1. Submit ENS Panel and Care Alerts to CRISP
    Submit a patient panel at least once this month via ULP Panel Uploader or DIRECT to ensure COVID-19 results are being reported for all the patients provided in your panel.

    If you are planning on transitioning to Track 2 this year, your Care Alerts must be uploaded by September 25th.

    Reach out to your CRISP Outreach Contact for additional help with uploading a new panel – your CRISP contact can be found in the shared practice meeting presentation.

    To learn more about Care Alerts, sign up for a training with Cassandra here. 

Upcoming Webinars

  1. COVID-19 Webinars - Weekly Updates are approved for 1 CME Credit
    Wednesday, September 9th (5-6PM)
    Wednesday, September 16th (5-6PM)


 2.  Additional Webinars
     Thursday, September 10th (12-1PM) CMMI All Practice and CTO Office Hour
     
Tuesday, September 15th (5-6:30 PM) Help for Clinicians Caring for Patients with Diabetes
     
Wednesday, September 16th (12:30-1PM) Understanding and Leveraging the CRISP ENS PROMPT Tool
     Thursday, September 24th (5-6PM): MDPCP and CareFirst Alignment  

   

Updates from the PMO: As of 9/8


September 1, 2020

As we welcome the new month, please be aware that there are several deadlines that close and reporting periods that open in September.  The MedChi CTO will send multiple reminder emails, but please be sure to mark your calendar with important deadlines. Please see below for this week’s updates from the MedChi CTO.

Important Dates: (Please Mark Your Calendar!)

September 11th: 2021 CTO Pairings Form is due

September 21st to October 9th: Q3 Semi-Annual Reporting Period

September 21st to October 9th: Q3 CMS Portal User Verification Period


MDPCP Updates 

  1. 2021 CTO Pairings - Now Open! *Action Required by September 11th

The open enrollment window for MDPCP CTO partnership selection is now open, and will run until Friday, September 11. ALL MDPCP participating practices must respond to the online form HERE to indicate your partnership with the MedChi Care Transformation Organization for 2021. You may select MedChi CTO as both your first and second choice. If you have any questions, please reach out. 

 

  2. Semi-Annual ReportingOpens September 21st through October 9th

Q3 Semi-Annual Reporting opens 9/21 through 10/9 and is completed in CMS Enterprise Portal. You will be reporting for Q2 and Q3.

A sample report has been attached to this email for your reference.  

 

  3.  eCQM Reporting

Continue to run electronic quality measures (eCQM) reports in EHR consistently, preferably every 30 days through the end of the year.  You can view more information on quality measures here.

A chart detailing these quality measures has been attached to this email for your reference.


Please reach out to Daphne (dbrannon@medchi.org) if you have any questions or need guidance analyzing the data. 


MedChi CTO Updates 

  1. Q3 Practice Meetings

The MedChi CTO is finishing up the last of our Q3 Practice Meetings this week!


Thank you to those practices we have already met with.  Please review the email sent following your meeting which included Practice action items and look out for additional information sent from the CTO staff. 


 2. BH and SDOH e-Referrals

A CRISP Referral tab can be added to your ULP to easily refer patients to community-based organizations.  You can request this Referral tab be added by emailing your practice coach Kelly Brown (kelly.brown1@maryland.gov).


 3. Backline Update

Backline released and update allowing Group Telehealth Capabilities, Featuring Exam Room Workflow & Audio/Visual (A/V) TestIf you are interested in having these features turned on or a training on the new features, please reach out to Andrea (amullin@medchi.org). 

 

COVID-19 Updates

  1. Submit ENS Panel and Care Alerts to CRISP
    Submit a patient panel at least once this month via ULP Panel Uploader or DIRECT to ensure COVID-19 results are being reported for all the patients provided in your panel.
    Reach out to your CRISP Outreach Contact for additional help with uploading a new panel – your CRISP contact can be found in the shared practice meeting presentation.

    To learn more about Care Alerts, sign up for a training with Cassandra here.

 

Upcoming Webinars 

  1. COVID-19 Webinars - Weekly Updates are approved for 1 CME Credit 

Wednesday, September 2nd (5-6PM) 

Wednesday, September 9th (5-6PM) 

 

 2. Additional Webinars 

Wednesday, September 8th (12-1PM): Care Manager Affinity Group 

Thursday, September 24th (5-6PM): MDPCP and CareFirst Alignment 


August 25, 2020

Please see below for updates from the MedChi CTO and PMO. There is a new action item for 2021 CTO Pairings. All practices need to submit their online form by September 11th.

Updates from the PMO: Important Updates as of 8/25


MDPCP Updates

  1. 2021 CTO Pairings - Now Open! *New and Action Required
    The open enrollment window for MDPCP CTO partnership selection is now open, and will run until Friday, September 11. ALL MDPCP participating practices must respond to the online form HERE to indicate your partnership with the MedChi Care Transformation Organization for 2021. You may select MedChi CTO as both your first and second choice.  If you have any questions, please reach out.

  2. Proposed Rule: 2021 Medicare Physician Fee Schedule Open for Comment
    CMS has released its proposed rule for calendar year 2021. The proposals cover primary care payment increases, expanded access to telehealth, and much more.  Advisory Board summarizes the document HERE.  The comment period is open electronically until Oct 05, 2020 11:59PM ET or by mail by Oct 05, 2020 5:00PM ET


MedChi CTO Updates

  1. Q3 Practice Meetings
    The MedChi CTO staff is looking forward to our upcoming meetings and hope you are too!

    Thank you to those practices we have already met with. Please review the email sent following your meeting and look out for additional information sent from the CTO staff.

  2. Backline Update
    Backline released and update allowing Group Telehealth Capabilities, Featuring Exam Room Workflow & Audio/Visual (A/V) Test.  If you are interested in having these features turned on or a training on the new features, please reach out to Andrea (amullin@medchi.org)

 

COVID-19 Updates

  1. CARES ACT Provider Relief Fund - Application Deadline: THIS Friday, August 28th
    Medicaid and Medicare providers have until this Friday, August 28, 2020 to apply. This extension includes a second chance for some Medicare providers. More about the extension can be found here.
    Learn more about the CARES Act Provider Relief Fund and apply here.

 

Upcoming Webinars

  1. COVID-19 Webinars - Weekly Updates are approved for 1 CME Credit
    Wednesday, August 26th (5-6PM)
    Wednesday, September 2nd (5-6PM)
    Wednesday, September 9th (5-6PM)

  2. Additional Webinars
    Giant Nutrition E-referral Webinar: THIS Thursday August 27th at 5pm.
    The webinar will include information about:
  • Free personalized nutrition consultations and online nutrition classes with Giant Nutrition
  • CRISP e-referral process for easy referral to Giant Nutrition services
  • Giant Pharmacy expert services and referral process

Giant Nutrition services are available statewide and Giant Pharmacy services are available at 87 locations throughout Maryland!

You can register for the webinar here: https://attendee.gotowebinar.com/register/7733895925858255371 


August 18, 2020

Please see below for updates from the MedChi CTO and PMO. We hope you are having a great week and finding ways to enjoy the cooler summer weather.

 

Updates from the PMO:  As of 8/18


MedChi CTO Updates

  1. Billing and Coding Guidance *UPDATED 8/18
    Please view the updated Billing and Coding Guide HERE or attached to this email


  2. Q3 Practice Meetings *Action Required
The MedChi CTO staff will meet virtually with each practice and discuss the Maryland Primary Care Program, COVID-19, Track Two Transitions and upcoming deadlines.  The meetings will be 1-on-1 meetings with the MedChi CTO staff and an individual practice.


If you have not signed up, please click on the button below to view the online sign up sheet.

 


Thank you to those practices who have already signed up and met with the CTO. Please look out for follow up emails from the CTO staff.

  3. Backline Update
Backline released and update allowing Group Telehealth Capabilities, Featuring Exam Room Workflow & Audio/Visual (A/V) TestIf you are interested in having these features turned on or a training on the new features, please reach out to Andrea (amullin@medchi.org)

MDPCP Updates

  1. Proposed Rule: 2021 Medicare Physician Fee Schedule Open for Comment
    CMS has released its proposed rule for calendar year 2021.  The proposals cover primary care payment increases, expanded access to telehealth, and much more. Advisory Board summarizes the document HERE.  The comment period is open electronically until Oct 05, 2020 11:59PM ET or by mail by Oct 05, 2020 5:00PM ET


COVID-19 Updates

  1. CARES ACT Provider Relief Fund - Application Deadline: August 28th
    Medicaid and Medicare providers have until Friday, August 28, 2020 to apply.  This extension includes a second chance for some Medicare providers.  More about the extension can be found here.
    Learn more about the CARES Act Provider Relief Fund and apply here.

 

Upcoming Webinars

  1. COVID-19 Webinars - Weekly Updates are approved for 1 CME Credit

Wednesday, August 19 (5-6PM)

Wednesday, August 26th (5-6PM)

Wednesday, September 2nd (5-6PM)

Wednesday, September 9th (5-6PM)


  2. Additional Webinars

COVID-19 Staffing Q&A Webinar for Physicians - Tuesday, August 25, 2020 at 6:30 PM
As our social and legal environments continue to change in response to COVID-19, physicians, in particular, are facing a number of complicated and difficult employee management issues. This webinar will help attendees who are navigating COVID-19-related laws and business issues. The webinar Q&A will be based on attendee submitted questions, and will feature David Shapiro and Jim Hammerschmidt of The Law Firm of Paley Rothman, based in Bethesda.


To register, click HERE. Please note, this is a physician only event.


August 11, 2020

Please see below for updates from the MedChi CTO and PMO. As previously mentioned, emails may be longer in the upcoming weeks.  We will try to keep the information short and concise, but please be sure to review all emails in their entirety.

The MedChi CTO is excited to announce the newest addition to our staff, Grace Park.  Grace is the Administrative Assistant for the CTO and a rising third-year biomedical engineering student at the University of Virginia.  She began working for the MedChi CTO at the beginning of this summer and will continue working part-time throughout the upcoming school year.  We look forward to having everyone meet her virtually during the individual practice meetings over the next few weeks.

 

Updates from the PMO: Many Important Updates as of 8/11


MedChi CTO Updates

1.  Q3 Practice Meetings *Action Required
The MedChi CTO began holding Quarter 3 individual practice meetings.  The MedChi CTO staff will meet virtually with each practice and discuss the Maryland Primary Care Program, COVID-19, Track Two Transitions and upcoming deadlines.  The meetings will be 1-on-1 meetings with the MedChi CTO staff and an individual practice.

Please click on the button below to view the online sign up sheetThank you to those practices that have already signed up!

 


2. 
Backline Update
Backline released and update allowing Group Telehealth Capabilities, Featuring Exam Room Workflow & Audio/Visual (A/V) Test.  If you are interested in a training on the new features, please reach out to Andrea (amullin@medchi.org).

3.  COVID-19 Testing Rule Changes *NEW
The Maryland Department of Health stated restrictions will be loosened on COVID-19 Testing Rules.  This revised Healthcare Matters order made three changes.  The changes and a copy of the full order can be found here.

4.  Medicare and Medicaid Claims Data Now in CRISP Patient Snapshot
CRISP now provides Maryland Medicaid claims and encounters for both fee-for-service and MCO beneficiaries. Maryland Medicare claims include only the fee-for-service population. In the CRISP Unified Landing Page (ULP) we are able to display up to three years of claims with a data lag of about a month. While the claims data is currently presented separately from the clinical data, CRISP intends to merge this into a more consolidated view as we improve the ULP over the next year.

For additional questions or support, please contact the Customer Care Team (CCT) at support@crisphealth.org or call 1.877.952.7477.

5.  COVID-19 Staffing Q&A Webinar for Physicians Tuesday, August 25, 2020 at 6:30 PM
As our social and legal environments continue to change in response to COVID-19, physicians, in particular, are facing a number of complicated and difficult employee management issues. This webinar will help attendees who are navigating COVID-19-related laws and business issues. The webinar Q&A will be based on attendee submitted questions, and will feature David Shapiro and Jim Hammerschmidt of The Law Firm of Paley Rothman, based in Bethesda.

To register, click HERE.  Please note, this is a physician only event.

COVID-19 Updates

  1. CARES ACT Provider Relief Fund - Application Deadline: August 28th
    Medicaid and Medicare providers have until Friday, August 28, 2020 to apply.  This extension includes a second chance for some Medicare providers.  More about the extension can be found here.

    Learn more about the CARES Act Provider Relief Fund and apply here.

  2. Public Health Emergency Determination Extended
    On July 23, Secretary Azar of Health and Human Services declared the extension of the national Public Health Emergency, effective July 25, 2020 which now goes through October 30, 2020.


MDPCP Updates

  1. COVID-19 Webinars - Weekly Updates on Wednesdays
    *Tomorrow Wednesday, August 12 (5-6PM) COVID-19 Update
    Wednesday, August 19 (5-6PM) COVID-19 Update

  2. Additional Webinars
    *Tomorrow Wednesday, August 12 (12:30-1pm) CRISP 101 (ULP) Webinar
    This webinar will provide you with the information needed to maximize CRISP tools in your daily workflow
    Thursday, August 13 (12-1PM) All Practice and CTO Office Hour


August 4, 2020

As we enter Quarter 3 and the Fall season, please be prepared as this is a busier time and the CTO Weekly Update emails may be lengthier.  We will try to keep the information short and concise, but please be sure to review all emails in their entirety.  We will always notify you of any upcoming deadlines with ample warning.

 

UPDATE: The Wednesday, August 5th COVID-19 Webinar was cancelled.  Please enjoy the extra time back in your day.

 

There are three items below that will require your action.  Please complete the below forms as soon as possible.


MedChi CTO Updates:


1. Q3 Payment and Attribution Updates
Quarter 3 Payment and Attribution updates were released on July 30th.  Please visit the CMS Enterprise Portal to view your updated beneficiary list and Q3 CMF Payments.


2. Q3 Practice MeetingsAction Required
Beginning next week through  September 2nd, the MedChi CTO will be holding Quarter 3 individual practice meetings.  Just like the meetings we held in May, the MedChi CTO staff will meet virtually with each practice and discuss the Maryland Primary Care Program, COVID-19, Track Two Transitions and upcoming deadlines.  The meetings will be 1-on-1 meetings with the MedChi CTO staff and an individual practice.


The MedChi CTO wants to be sure there is ample time for a practice to ask any questions.  We have dedicated an 1 hour and a half per meeting to allow for adequate time for discussion.


This will be an extremely important and informative meeting and we ask that you make this one of your priorities.  This will be an individual, virtual meeting and both provider and staff are invited to join.  After you sign up for a meeting time, a calendar invite will be sent to you with a meeting link.


Please click on the button below to view the online sign up sheet. Thank you to those practices that have already signed up

 


Backline released the following updates:
  • Group Telehealth Capabilities, Featuring Exam Room Workflow & Audio/Visual (A/V) Test
  • Matching Criteria for Chat With Patient Authentication Re-enabled
    • Name and DOB entered by physician and patient must match
  • New “Strong Password” Requirements for Backline Login
  • Updates to Backline Web Icons

4. Practice Contact Information *Action Required
Please complete the linked form with your practice contact information. The MedChi CTO wants to ensure all members of your staff that need to know MDPCP updates are receiving the appropriate information.  Please submit a form even if there has not been a change to your office staff. Thank you to those practices that have already submitted their responses.  Please complete the contact form HERE

5. Behavioral Health Readiness for Track Two *Action Required

If you have not already done so, please complete the survey HERE to help inform the MedChi CTO efforts to support you. Thank you to those practices that have already submitted their responses.


6. mySugr Program Update
We’ve made some changes to the program that now allows your staff members to be empowered as a MDPCP mySugr Coordinator.
Please reach out to Cassandra (cthomas@medchi.org) to schedule a mySugr virtual training.


COVID-19 Updates

  1. CARES Act Provider Relief Fund - Application Deadline: August 28th
    Medicaid and Medicare providers have until Friday, August 28, 2020 to apply. This extension includes a second chance for some Medicare providers. More about the extension can be found here.  
    Learn more about the CARES Act Provider Relief Fund and apply here.
  2. Public Health Emergency Determination Extended
    On July 23, Secretary Azar of Health and Human Services declared the extension of the national Public Health Emergency, effective July 25, 2020 which now goes through October 30, 2020.

MDPCP Updates

1. COVID-19 Webinars - Weekly Updates on Wednesdays

Wednesday, August 5 (5-6PM) COVID-19 Update *Cancelled

Wednesday, August 12 (5-6PM) COVID-19 Update

 

2. Additional Webinars

Tuesday,  August 11 (12-1PM) Care Manager Affinity Group

Wednesday, August 12 (12:30-1pm) CRISP 101 (ULP) Webinar

      This webinar will provide you with the information needed to maximize CRISP tools in your daily workflow

Thursday, August 13 (12-1PM) All Practice and CTO Office Hour

 

Updates from the PMOAs of 8/4


July 29, 2020

 

Please see below for important updates from the MedChi CTO.  There are three items below that will require your action.  Please complete the below forms as soon as possible.

Q3 Practice Meetings *Action Required

Beginning August 10th – August 27th, the MedChi CTO will be holding Quarter 3 practice meetings.  Just like the meetings we held in May, the MedChi CTO staff will meet virtually with each practice and discuss the Maryland Primary Care Program, Track Two Transitions and upcoming deadlines.  We felt as though many meetings in May did not allow for us to hear from the practice.  We have decided to schedule 1.5 hour meetings to allow for adequate time for discussion.

This will be an 
extremely important and informative meeting and we ask that you make this one of your priorities.  This will be a virtual meeting and both provider and staff are invited to join.  After you sign up for a meeting time, a calendar invite will be sent to you with a meeting link.


Please click on the button below to view the online sign up sheet.

 

 

Practice Contact Information *Action Required
Please complete the linked form with your practice contact information.  The MedChi CTO wants to ensure all members of your staff that need to know MDPCP updates are receiving the appropriate information.   Please submit a form even if there has not been a change to your office staff.  Thank you to those practices that have already submitted their responses.

Please complete the contact form HERE

 

Behavioral Health Readiness for Track Two *Action Required
If you have not already done so, please complete the survey HERE to help inform the MedChi CTO efforts to support you.  Thank you to those practices that have already submitted their responses.

 

mySugr Program Update
Cassandra Thomas, our RN Care Manager, has prepared a virtual training for mySugr that enables care managers at your office to initiate the enrollment process for patients. We’ve made some changes to the program that now allows your staff members to be empowered as a MDPCP mySugr Coordinator.

Please reach out to Cassandra (cthomas@medchi.org) to scheduling a mySugr training.

 

Financial Reporting for PY 2019 Reopening *Updated for 2019 Practices
Due to the COVID-19 Emergency, Program Year 2019 financial reporting will be re-opened in the CMS Enterprise Portal from Saturday, August 1 through Wednesday, September 30.  Note: this special financial reporting window is only for 2019 MDPCP participants, not practices and CTOs that joined in 2020. More information to come.  

 

COVID-19 Webinars - Weekly Updates on Wednesdays

Additional Webinars

Updates from the PMO: As of 7/28


July 21, 2020

Please see below for important updates from the MedChi CTO. There are two surveys below that will require your action. Please complete the surveys as soon as possible.

 

Practice Contact Information *Action Required
Please complete the linked form with your practice contact information. The MedChi CTO wants to ensure all members of your staff that need to know MDPCP updates are receiving the appropriate information.  Please submit a form even if there has not been a change to your office staff.


Please complete the contact form HERE.

 

Q3 Practice Meetings
Beginning August 10th – August 28th, the MedChi CTO will be holding Quarter 3 practice meetings. Just like the meetings we held in May, the MedChi CTO staff will meet individually with each practice and discuss the Maryland Primary Care Program. More information will be released in the coming weeks.

 

Behavioral Health Readiness for Track Two *Action Required
In advance of our Q3 Practice Meeting, the MedChi CTO would like to explore how your practice is addressing the domains of Behavioral Health and Linkages with Social Services. As a reminder, Track 2 transition is required by the end of your third year in the program:


Please complete the survey HERE to help inform the MedChi CTO efforts to support you.


mySugr Program Update
Cassandra Thomas, our RN Care Manager, has prepared a virtual training for mySugr that enables care managers at your office to initiate the enrollment process for patients. We’ve made some changes to the program that now allows your staff members to be empowered as a MDPCP mySugr Coordinator. This means that select staff at your office, chosen by you, will now be the mySugr representative for your practice. The designated MDPCP mySugr Coordinator can be any staff member in your office to include front desk staff, Medical Assistants, and/or Providers.


Please reach out to Cassandra (cthomas@medchi.org) to scheduling a mySugr training.

 

Financial Reporting for PY 2019 Reopening *Updated for 2019 Practices
Due to the COVID-19 Emergency, Program Year 2019 financial reporting will be re-opened in the Portal from Saturday, August 1 through Wednesday, September 30. Note: this special financial reporting window is only for 2019 MDPCP participants, not practices and CTOs that joined in 2020.

 

COVID-19 Webinars - COVID-19 Updates will occur weekly on Wednesdays

Additional Webinars

Updates from the PMO: As of 7/21

 


July 14, 2020

Please see below for important updates from the MedChi CTO and PMO. There are two surveys below that will require your action. Please complete the surveys as soon as possible.

Financial Reporting for PY 2019 Reopening *Updated for 2019 Practices

Due to the COVID-19 Emergency, Program Year 2019 financial reporting will be re-opened in the Portal from Saturday, August 1 through Wednesday, September 30.  Note: this special financial reporting window is only for 2019 MDPCP participants, not practices and CTOs that joined in 2020.

 

The Physicians’ Perspective Survey *Action Required
The Physicians’ Perspective Survey is examining how America’s physicians are affected by and are responding to the coronavirus epidemic.  The survey is being conducted on behalf of The Physicians Foundation by Merritt Hawkins.


Results of the survey will be shared with policy makers, legislators, the public, the media, and you to ensure the physicians’ voice is heard.

 

Click here to take the survey here.  It can be completed in less than five minutes. Include your email to enter a drawing for one of four $500 Amazon gift cards.


Behavioral Health Readiness for Track Two *Action Required
In advance of our Q3 Practice Meeting, the MedChi CTO would like to explore how your practice is addressing the domains of Behavioral Health and Linkages with Social Services.  As a reminder, Track 2 transition is required by the end of your third year in the program:


Please complete the survey HERE to help inform the MedChi CTO efforts to support you.

 

CARES ACT Provider Relief Fund - *Application Deadline 7/20
The Maryland Department of Health encourages providers to apply for the Provider Relief Fund even if they are uncertain of their eligibility.


The application deadline is Monday, July 20. Applications submitted after the deadline will not be considered.

 

Primary Care COVID-19 Training CME
If you attended the Primary Care Reopening Training on Thursday, 6/18 and are interested in obtaining the 3.5 AMA PRA Category 1 Credit™, please click on this link to complete the form by July 23, 2020.

 

If you were unable to attend, you can find the slides, a recording of the training and guest speakers with Q&A linked.

 

COVID-19 Webinars - COVID-19 Updates will occur weekly on Wednesdays

Additional Webinars

 Updates from the PMO: As of 7/14


July 7, 2020

We hope you all were able to enjoy the long, holiday weekend. Please see below for important updates and upcoming webinars links.

Behavioral Health Readiness for Track Two *Action Required

In advance of our Q3 Practice Meeting, the MedChi CTO would like to explore how your practice is addressing the domains of Behavioral Health and Linkages with Social Services.  As a reminder, Track 2 transition is required by the end of your third year in the program:

    Please complete the survey HERE to help inform the MedChi CTO efforts to support you.

     

    CARES ACT Provider Relief Fund - Application Deadline Approaches *New
    The Maryland Department of Health encourages providers to apply for the Provider Relief Fund even if they are uncertain of their eligibility.  
    The application deadline is Monday, July 20. Applications submitted after the deadline will not be considered.

     

    Dr. Haft’s Request for Patient and Staff Feedback *New
    A message from Dr. Haft:


    “I would like to ask you to solicit objective comments on the MDPCP from your patients and your staff, so that when asked by external parties we can respond in a meaningful way.  This does not replace the CAHPS survey which provides data in a more formal and less personal basis.  These comments allow us to communicate the value of this program to curious parties in a way that is universally understood.  Simple statements like, "My Care Manager helped me get through this” or, “My Coach made this process very understandable” tell a wonderful story that can be lost in data.”


    Please take a moment and pass on comments to Steph Scott at stephanie.scott1@maryland.gov.

     

    MDPCP 2021 Application - Current Participants Do Not Need to Reapply
    There is only one week left for new practices to apply to the Maryland Primary Care Program for 2021.


    If you know of any colleagues that are interested in the MDPCP, please reach out to the MedChi CTO (cto@medchi.org) with their contact information.  We will be are happy to share more information with them or answer any questions.  Additionally, feel free to share the MedChi CTO email with a practice that is looking to learn more or needs assistance with the application

     

    Primary Care COVID-19 Training CME
    If you attended the Primary Care Reopening Training on Thursday, 6/18 and are interested in obtaining the 3.5 AMA PRA Category 1 Credit™, please click on this link to complete the form by July 23, 2020.


    If you were unable to attend, you can find the slides, a recording of the training, and guest speakers with Q&A linked.


    COVID-19 Webinars - COVID-19 Updates will occur weekly on Wednesdays

    MDPCP Webinars


    June 30, 2020

    Please see below for this week’s updates from the MedChi CTO. We wish you all a wonderful holiday weekend; stay safe and stay healthy.

    CRISP MDPCP Dashboard Error Fixed *New
    Due to a calculation error the PMPM cost and utilization per 1,000 measures in the CRISP MDPCP Dashboard have been revised as of 6/26/20.  Please see the attached letter from Dr. Haft for more details.

     

    MDPCP 2021 Application - Current Participants Do Not Need to Reapply
    You may have recently received an email with a link to the MDPCP application portal. Please note that if you are not planning to apply for additional practice locations you should disregard this email.  Current participants in the program DO NOT need to reapply.


    If you know of any colleagues that are interested in the MDPCP, please reach out to the MedChi CTO (cto@medchi.org) with their contact information. We will be are happy to share more information with them or answer any questions. Additionally, feel free to share the MedChi CTO email with a practice that is looking to learn more or needs assistance with the application

     

    MDPCP Reminders


    Primary Care COVID-19 Training CME
    Thank you for attending the Primary Care Reopening Training on Thursday, 6/18.  If you are interested in obtaining the 3.5 AMA PRA Category 1 Credit™, for your convenience, please click on this link to complete the form by July 23, 2020.  If you were unable to attend, you can find the slides, a recording of the training and guest speakers with Q&A linked.

     

    Upcoming Webinars - Beginning in July, COVID-19 Updates will occur weekly on Wednesdays

    *Today* Wednesday, July 1 (5-6PM) COVID-19 Update Featured: Behavioral Health

    Wednesday, July 8 (12-1PM) Coping with Trauma on the Frontline of COVID-19 Presenting: Horizon Foundation

    Wednesday, July 8 (5-6PM) COVID-19 Update Featured: Behavioral Health

    Wednesday, July 15 (5-6PM) COVID-19 Update

     

    Updates from the PMO: As of 6/30


    June 23, 2020

     

    We hope you had a pleasant Father’s Day and had a chance to spend time your family and loved ones. Please see below for our weekly update:


    CARES Act Provider Relief Funds Webinar: Thursday, June 25, 2020 at 2 PM ET

    The Provider Relief Funds supports American families, workers, and the heroic healthcare providers in the battle against the COVID-19 outbreak. HHS is distributing $175 billion to hospitals and healthcare providers on the front lines of the coronavirus responseLearn more here.


    HHS expects to distribute $15 billion to eligible Medicaid and CHIP providers through the Provider Relief Fund. Join our webcast to learn more about the application process.  Please pre-register to reserve a spot: Thursday, June 25, 2020 at 2 PM ET 


    MDPCP Recent Policy Updates

    In the past few weeks, there have been a number of important updates shared on Connect. For those who may have missed them, we have compiled them below:


    2021 MDPCP Application - Open for NEW PRACTICES

    If you know of any colleagues that are interested in the MDPCP, please reach out to the MedChi CTO (cto@medchi.org) with their contact information. We will be are happy to share more information with them or answer any questions. Additionally, feel free to share the MedChi CTO email with a practice that is looking to learn more or needs assistance with the application

     

    COVID-19 Updates and Webinars

    SBIRT Live Support (Mosaic)

    The PMO has partnered with the Mosaic Group to help MDPCP Practices and CTOs with the implementation of the Screening, Brief Intervention and Referral to Treatment (SBIRT) for Behavioral Health. The Mosaic Group will host a monthly SBIRT conference call with MDPCP providers. They will be available each day at 12:30pm and 5pm for the first 15 minutes or however long is needed.


    To join the meeting from your computer, tablet, or smartphone, you can use: HTTPS://GLOBAL.GOTOMEETING.COM/JOIN/470593349


    You can also dial in using your phone:

    1 866 899 4679 or +1 (312) 757-3117 

    Access Code: 470-593-349


    For information contact: Erin Cosgrove-Findley MS, LPC 443-469-4276 ecosgrove@groupmosaic.com


    June 16, 2020

    Please see below for updates the MedChi CTO would like to share this week.  Please continue to reach out to the MedChi CTO if you need assistance in addressing COVID-19 and progressing in MDPCP care transformation.


    COVID-19 Training for Primary Care Recovery - Thursday, June 18th from 1-4 PM


    A FREE, comprehensive, interactive, 3-hour training program is designed to provide primary care practices with a roadmap to reopening their practices, reviving primary care services & things to consider to be prepared for re-surge, if necessary.


    Training will cover:


    This training is open to anyone, including practices outside of MDPCP.  If you have any questions, please email mdpcp@medicalincs.com.


    Primary Care Reopening Resource

    The Primary Care Roadmap to Recovery is available on our COVID-19 Resources webpage and attached.




    Lyft’s Health Safety Update: Learn more HERE

    In order to use Lyft, riders and drivers will now be required to follow a new set of health and safety rules.  Practices using Lyft will be responsible for communicating the new rules to your organization's riders, to ensure a smooth riding experience.


    What Concierge agents need to tell riders:


    The Agent Experience:

    Agents (those who order the ride) will see a pop-up screen with the new rules the next time they log into Concierge.  They'll need to agree to its requirements before they can send rides.  While agents only need to fill out this agreement once, we ask that they remind riders of the rules before every ride.


    The Rider Experience:

    Riders who are able to receive text messages will get an SMS text about the new rules when an agent sends them a ride.


    Cancellation Policy:

    If a rider needs to cancel a ride because of a health safety concern, you or your rider can request a refund by going to our support center and choosing 'Health safety inquiry' from the dropdown menu.


    If you would like to sign your practice up for Lyft Business and receive monthly reimbursement for 25% of your Lyft bill, please email Andrea.


    2021 MDPCP Application - Open for NEW PRACTICES

    If you know of any colleagues that are interested in the MDPCP, please reach out to the MedChi CTO with their contact information.  We will be are happy to share more information with them or answer any questions.  Additionally, feel free to share the MedChi CTO email with a practice that is looking to learn more or needs assistance with the application.


    Webinars and Upcoming COVID-19 Updates


    Update from the PMOAs of 6/16

    There are several new updates from the PMO.  Please view their latest email here.


    June 9, 2020

    Please see below for this week’s updates.  Please continue to reach out to the MedChi CTO if you need assistance in addressing COVID-19 and progressing in MDPCP care transformation.


    Important CMMI Announcement: CAHPS Survey Canceled

    The MDPCP C&G-CAHPS Survey PY2020 fielding 1, originally scheduled to begin in July 2020, has been canceled.  Practices are not required to submit Patient Survey Roster for this fielding.


    If you have any questions, please contact MDPCP Helpdesk at 1-844-711-2664, Option #7 or MarylandModel@cms.hhs.gov.


    2021 MDPCP Application - Now Open for NEW PRACTICES

    For all practice sites who are not currently enrolled in the Maryland Primary Care Program, the application cycle is now open and closes July 14, 2020.  Current practices do NOT need to re-apply.


    If you know of any colleagues that are interested in the MDPCP, please reach out to the MedChi CTO (cto@medchi.org) with their contact information.  We will be happy to share more information with them or answer any questions.  Additionally, feel free to share the MedChi CTO email with a practice that is looking to learn more or needs assistance with the application.


    COVID-19 Training for Primary Care Recovery - Thursday, June 18th from 1-4 PM

    A FREE, comprehensive, interactive, 3-hour training program is designed to provide primary care practices with a roadmap to reopening their practices, reviving primary care services & things to consider to be prepared for re-surge, if necessary.


    Training will cover:

     

    This training is open to anyone, including practices outside of MDPCP.  Please register here:  https://attendee.gotowebinar.com/register/7819179547232886800.


    If you have any questions, please email mdpcp@medicalincs.com

     

    Behavioral Health Specialist Update from Leslie Sherrod:

    *NewBehavioral Health Referral Tracker: Practices who have sent BH referrals will be provided a monthly referral tracker offering a status update on each referral sent. This cumulative tracker will be sent by the 10th of every month to help you maintain a registry of patients receiving BH services as part of the MDPCP. The report for June has already been sent to providers via Backline or CRISP Direct, depending on your practice’s access.


    BH Claims with Risk Data: Most practices have been forwarded a quarterly report based on BH claim data and cross-referenced with risk scores and COVID-19 vulnerability.  Some practices have asked what to do with this data. Here are some recommendations:



    Reminder: Please do not send any PHI via email, including patient’s name, address, DOB, or phone number.  Backline and CRISP Direct are available to share information with the Behavioral Health Specialist.


    Behavioral Health Webinar Series by Mosaic

    Upcoming COVID-19 Updates and MDPCP Webinars


    June 2, 2020

    Please see below for the updates we would like to share this week. As always, if you have any questions, please reach out.

    Quality Measures for 2020:

    As we enter the halfway point through the Maryland Primary Care Program for 2020, we would like to remind you all of the necessary quality measures your EHR should be capturing.  
    This data will be required for submission in early 2021. If you have any questions regarding the required measures, please reach out.


    Image preview
    **If your EHR is not already set up to capture this data, please contact your EHR company to make the necessary changes. 

    Final eCQMs for Performance Year 2020: 

    Although four eCQMs are mentioned in the 2020 Participation Agreement, measure specifications are not yet available for the following two measures:

    Practices should plan to work with their EHR vendors to implement these measures for Performance Year 2021, but will not be required to report on them for Performance Year 2020.  We urge practices to continue to develop clinical processes for these measures during Performance Year 2020 so they are ready to collect data for reporting beginning January 1, 2021.

    The CTO encourages all practices and their staff to review the program requirements for 2020 which can be found in the attached Getting Started Guide

    MDPCP Advanced Primary Care Staff Training CME Form:

    If you attended the MDPCP Advanced Primary Care Staff Trainings on Friday, May 15th or Friday, May 22nd and are interested in obtaining the 3.5 AMA PRA Category 1 Credit™, please click HERE to complete the form.  Please fill the form out by June 24, 2020

    Please send your questions, comments and feedback to: MDPCP@medicalincs.com.

    COVID-19 Updates and MDPCP Webinars

    Moving forward, Dr. Haft will be hosting webinars weekly on Mondays and Wednesdays. There will no longer be weekly updates on Fridays.

    PMO Weekly Update: *Released on 6/2

    Please open to view the latest recourses released by the PMO.


    May 26, 2020

    We hope you had a pleasant Memorial Day weekend and had a chance to spend time with friends and family (from a safe distance).  Please see below for our weekly update:


    COVID-19 Webinars


    Wednesday, May 27 (5:00 pm - 6:00 pm) - *Special guest: Behavioral Health Administration*
    Friday, May 29 (12:00 pm - 1:00 pm) - CANCELLED 
    Monday, June 1 (5:00 - 6:00 pm)


    CRISP Track Two Transitions Webinar - Thursday, May 28th (5:00 - 6:00 pm)
    This webinar was developed by the Maryland Program Management Office as a resource for participating practices and CTOs.  If you have any questions about the event or associated materials, please post on Connect or contact the PMO directly at mdh.pcmodel@maryland.gov.


    Practice Meeting with CTO
    The CTO staff will also be reaching out to address requests made during the practice meeting.  Please keep an eye out for follow up emails individually sent from members of the CTO staff.  If you would like to discuss any of the following services with the CTO, please reach out to the appropriate contact listed below:


    CTO Weekly Updates:

    You can view all previous CTO Weekly Updates that have been sent out during COVID-19 on the MedChi CTO webpage HERE.  All attachments, links and images are included.  We highly encourage you to utilize this page and the included resources. 


    Considerations When Reopening a Practice

    Please review the recommendations below before reopening your practice.  This comes directly from the Maryland Department of Health. 

    If you are in need of PPE, please follow this link.

    Image preview

    CRISP Reporting Service (CRS) - Important Update
    The CRS team is proud to announce of the release of an ‘Introduction Card’ training resource report blue title for every CRS user as of Friday, May 22nd 2020.  By clicking this new blue title, users can find a few short video presentations on key features of the CRS Portal, as well as, CRS User Use Case document which can better inform users on which reports or tools the CRS team has available to support user stories within a particular strategic area of population health.  The team is working to build upon these materials for future releases.  Additional updates to come in mid-June or early July.

     


    Advanced Care Planning Webinar Slides and Recording:

    Download the slides and access the recording from the PMO's Advance Care Planning Webinar on May 21, 2020 to review the importance and implementation of Advanced Care Planning. They discuss a practice workflow example and using CRISP ULP.


    May 19, 2020

    We hope you are all doing well and staying healthy. Please see below for the updates we would like to share with you this week.


    Practice Meetings with the CTO
    The CTO staff will also be reaching out to address requests made during the practice meeting.  Please keep an eye out for follow up emails individually sent from members of the CTO staff.  If you would like to discuss any of the following services with the CTO, please reach out to the appropriate contact listed below:


      Patient Booklet
      The MedChi CTO services are still available for Medicare patients during this time.  This is a link to the MedChi CTO Medicare Patient Resource Booklet.  We encourage you to share this link on your website, through email, or any other form of communication you have with your Medicare patients.

       

      *NEW* Updated Billing and Coding Document: 

      Please click here.

       

      *NEW* Telehealth Billing and Coding Webinar: Thursday, May 21 at 1:00 pm
      MedChi and Medical Business Partners are hosting a telehealth billing webinar.  The webinar will present the most current updates for coding and billing telehealth services during COVD-19 pandemic. It will discuss current regulations, documentation requirements, best practices, and in-depth protocol by each major insurance payer in Maryland.  It will also include recommendations for ways to incorporate telehealth, requirements for re-opening offices and facilities, and tips for maximizing cash flow.  This short video highlights some of the key topics that will be discussed.  


      *NEW* COVID-19-Related Equipment Survey:  https://forms.gle/HUk6QADdbDKkFnL37
      The Maryland Primary Care Program (MDPCP) wishes to assess the current COVID-19-related equipment needs. Please complete the survey below to help the Maryland State Government discover and understand your COVID-19-related equipment requirements.  The MDPCP PMO asks each individual MDPCP practice to complete this survey by the close of business hours on Wednesday, May 20, 2020.   Please note that unrealistic estimates of need will not be acknowledged. 

       

      MDPCP Webinars:  Registration links are in orange


       

      MDPCP Staff TrainingVirtual Training 002: Friday, May 22 (1:00 pm - 4:00 pm)
      This webinar will discuss: Key areas of care coordination & population health management. Walk through a practical workflow of primary care delivery; especially during the COVID-19 pandemic; and Insights on relevant applications & tools.



      May 12, 2020

      We hope you had a pleasant Mother's Day weekend and were able to take time to celebrate with those you love, even from a distance.  Below are a few updates we would like you to be aware of:


      May 7, 2020

      Since some Medicare beneficiaries don’t have access to interactive audio-video technology that is required for Medicare telehealth services, or choose not to use it even if offered by their practitioner, CMS is waiving the video requirement for certain telephone evaluation and management services, and adding them to the list of Medicare telehealth services. As a result, Medicare beneficiaries will be able to use an audio-only telephone to get these services.

      CMS is also increasing payments for these telephone visits to match payments for similar office and outpatient visits. This would increase payments for these services from a range of about $14-$41 to about $46-$110.

      The payments are retroactive to March 1, 2020.

      Coding for Telephone Calls:

      Both codes G0438 & G0439 for Annual Wellness Visits ARE eligible for reimbursement via telephone only.

      Excel list of CMMS codes covered during COVID-19 and a Telehealth Patient Consent Form Template for your review and use.


      May 5, 2020

      1.  Practice Meetings with the CTO

      The MedChi CTO would like to schedule a meeting with you to check in and discuss the services and resources available during this time. We plan to discuss new resources available, practice workflows and CTO services.

      This will be an extremely important and informative meeting and we ask that you make this one of your priorities.  This will be a virtual meeting and both provider and staff are invited to join. After you sign up for a meeting time, a calendar invite will be sent to you with a meeting link.

      Please click here to view the online sign up sheet.

      If you absolutely cannot attend an available time, please email amullin@medchi.org.  We ask that you please make the best effort to choose a time listed in the sign up.


      2.  Patient Booklet

      The MedChi CTO services are still available for Medicare patients during this time. This is a link to the MedChi CTO Medicare Patient Resource Booklet: https://indd.adobe.com/view/04cd11fb-b379-446f-8f95-72d0a423949e.  We encourage you to share this link on your website, through email, or any other form of communication you have with your Medicare patients. The CTO is here to support you and your patients.

      3.  COVID-19 Webinars (registration is hyperlinked to the date)

      4.  Advanced Primary Care Staff Training Academy

      5.  Q2 Payments and Attribution

      CMF payments were submitted via EFT on April 24th and payment and attribution data for Quarter 2 2020 was updated in the MDPCP Portal on April 30, 2020. **Please note that Q2 funds do not include PBIP funds as PBIP is released annually in Q1.

      Does your payment received match the payment listed in the portal?

      Please verify via email to cto@medchi.org that the amount stated in the portal matches the payment amount you received. Thank you to those who have already reached out.


      April 28, 2020

      CRISP CRS COVID-19 Vulnerability Index:
      Using Medicare and Medicaid claims data for Maryland patients and population health analytics vendor Socially Determined’s COVID-19 Social Susceptibility Index, CRISP has created a list of members who could be at a higher risk. The COVID-19 Vulnerability Index (CVI) has been included for higher risk patients in the MDPCP Likelihood of Avoidable Hospital Events (Pre-AH tool) for CTO and practice beneficiaries.

      CRISP CRS PQI Reports: **NOW LIVE**

      Additional Upcoming Webinars:

      Please remember: Each one of these webinars is eligible to 1 CME credit, and you must register for each webinar individually.

      We have attached the most recent Coding & Billing Document as well as a Consent Form Template for use with Telehealth. Please feel free to reach out to me with any Billing and/or Coding questions.


      April 21, 2020

      CTO Updates

      The CTO will be reaching out to set up individual practice meetings in the upcoming weeks. The purpose of these meetings will be to check in and see how you and your staff are doing, share information on available resources and answer any questions. Please look out for an upcoming email to schedule a meeting time.


      COVID-19 Updates


      Webinars

      This week webinar updates are offered every other day.  Please register with the following links:

      Billing Guide **UPDATED**

      Use the link provided to view the update to the MDPCP Billing Guide that includes 2020 billing revisions and COVID-19 interim billing guides (sign into Connect first): https://app.innovation.cms.gov/CMMIConnect/s/contentdocument/069t00000077zDrAAI

      MDPCP Updates

      CRISP Reporting Services (CRS): The MDPCP reports have been refreshed with updated data and new Likelihood of Avoidable Hospital Event risk scores (in the Pre-AH Tool)
      For more information, please register for the PQI Updates Webinar with hMetrix and CRISP

      Tuesday, April 28 (5:00 pm - 6:00 pm) - https://register.gotowebinar.com/register/4100362940132868620

      MDPCP Advanced Primary Care Staff Academy (Free Virtual Training):  See the attached flyer for more information. Please register for either of the two offerings with the hyperlinks below:

      (New) PY1 MDPCP Practices: Virtual Training 001

      PY2 MDPCP Practices: Virtual Training 002


      April 14, 2020

      Please reach out to all your patients.

      MDPCP Updates

      COVID-19 Webinars

      Please register with the following links:

      All recordings and registration links can be found on Connect. You can also find upcoming webinars under the Events tab:  https://app.innovation.cms.gov/CMMIConnect/s/community-activity/Community_Activity__c/00Bt00000010mRmEAI

      COVID-19 Resources

      Visit MedChi's COVID-19 Resource Page regularly for more information and resources as we work through this crisis together.

      Coding & Billing Education
      In case you missed the webinar with RS&F regarding Coding & Billing (with a focus on Telemedicine and COVID-19), attached is the slide deck used in the presentation.

      HHS Relief Funding
      HHS is beginning the delivery of initial relief funding to providers in support of the national response to COVID-19 as part of the recent CARES Act. The disbursements are calculated in direct proportion to health care providers’ total amount of Medicare fee-for-service (FFS) spending in 2019.  These funds are grants that do not have to be repaid. Within 30 days of receiving the payment, providers must sign an attestation confirming receipt of the funds and agreeing to the terms and conditions of payment.


      April 7, 2020 

      Please take the time to read this email in its entirety and learn about your options for financial support, new policies, updated billing guides, and webinars for the week.

      Economic Grants and Loans for Physician Practices
      Each practice should consult their tax attorney and or accountant when deciding on an option.

      As of 5 p.m. on April 6, Commerce is no longer accepting new applications for its COVID-19 Relief Grant and Loan Programs. However, the following programs are still being offered:

      The application is online however many large financial institutions such as Chase and JP Morgan have indicated that they are not ready to issue these loans yet. Lenders may also require additional information or a separate application. Please contact your lender ahead of time to determine if they are prepared to issue loans.

      Frequently Asked Questions

      If you have any questions, please reach out to Colleen George.

      Additional Revenue Opportunities

      Upcoming Webinars

      COVID-19 Updates

      You can get CME or CEU’s from MedChi for free for the COVID-19 Update calls. You can click the link in the slides when they email them out after the presentation. However, to make it easy for you, here is the link to get CME for any day you were on the call: https://medchi.wufoo.com/forms/q1ctgnee0kf7ogv/

      Fill out a separate form for each time you want CME for it. If you have additional questions ask Frank Berry our director of CME.

      Updated Resources --  Please view the email sent yesterday, April 6th, from the CTO that included additional resources and updated policies


      March 31, 2020 – All 2020 Practices

      We hope you are doing well. Happy (belated) National Doctor's Day. We celebrate your scientific expertise and appreciate your tireless dedication. On behalf of the patients, the public health of Maryland and the MedChi CTO, thank you for all that you do. 

      Identifying and Contacting High Risk Patients:
      To identify your high risk patients, you can use the CMS Portal in conjunction with CRS and your EHR.

      Identify:

      Outreach:

      Goal:

      Dr. Haft is holding COVID-19 Webinars: CME Credit Available
      MedChi designates this live webinar educational activity for a maximum of 1 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

      Brief COVID Update & TCM & Addressing PQI Webinar (NEW LINK!)

      MDPCP Reporting - Important CMMI Announcement Related to Reporting Flexibility in light of COVID-19


      March 24, 2020 – All 2020 Practices

      Telemedicine and home treatment are highly recommended and strongly encouraged at this time! Please review the information below regarding the use of Backline. The CTO is paying for Backline use for each CTO practice. If you need to add additional physicians to your Backline Telehealth account, please contact Andrea.

      We also recommend you reach out to your most vulnerable patients.

      You may identify them:

      Our Care Team may intervene and reach out to your patients as you deem appropriate. Please reach out to Cassandra if you need assistance.

      Backline Telehealth

      Dr. Haft is holding daily COVID-19 Webinars:

      You must register for each webinar separately. You can register for this week’s webinars below:

      CTO Office Hours Canceled until further notice


      March 17, 2020 - New to MDPCP 2020 Practices

      The Importance of Backline and Telehealth
      The CDC is recommending that “gatherings of more than 10 people for organizations that serve higher-risk populations” are cancelled. This recommendation does apply to physician offices. Please understand that a majority of patient care will have to be conducted via telehealth. It is more important than ever that you become connected to Backline: a secure messaging service MedChi CTO has offered since early 2019.

      DrFirst has recently released telehealth through Backline and the CTO is actively connecting our practices to this service. The primary physician at each practice will be given telehealth access. If you have additional practicing MDs or DOs at your office, please email amullin@medchi.org their name and email address so we can work on getting them connected as well. The telehealth service is only available to physicians. 

      MDPCP Updates
      With the Maryland Primary Care Program (MDPCP) and many other healthcare entities focused on COVID-19, we know that there will be changes and exceptions given for upcoming deadlines. At this time, we are unsure what those changes are, but will let you know as soon as information is released.

      2.   RN Care Manager: Cassandra ThomasAvailable by phone to complete outreach calls

      3.   Behavioral Health Specialist (BHS): Leslie SherrodAvailable to provide telephonic mental health support

      4.   Upcoming CTO Events Both Cancelled


        March 17, 2020

        The Importance of Backline and Telehealth
        The CDC is recommending that “gatherings of more than 10 people for organizations that serve higher-risk populations” are cancelled. This recommendation does apply to physician offices. Please understand that a majority of patient care will have to be conducted via telehealth. It is more important than ever that you become connected to Backline: a secure messaging service MedChi CTO has offered since early 2019.

        DrFirst has recently released telehealth through Backline and the CTO is actively connecting our practices to this service. The primary physician at each practice will be given telehealth access. If you have additional practicing MDs or DOs at your office, please email amullin@medchi.org their name and email address so we can work on getting them connected as well. The telehealth service is only available to physicians. 

        MDPCP Updates
        With the Maryland Primary Care Program (MDPCP) and many other healthcare entities focused on COVID-19, we know that there will be changes and exceptions given for upcoming deadlines. At this time, we are unsure what those changes are, but will let you know as soon as information is released.

        2.  2019 ReportingThe deadline for eCQM and Financial Reporting will be postponed. The new deadline is unknown at this time

        3.  RN Care Manager: Cassandra Thomas Available by phone to complete outreach calls

        4.  Behavioral Health Specialist (BHS): Leslie SherrodAvailable to provide telephonic mental health support

        5.  Upcoming CTO Events - Both Cancelled

         

        • Behavioral Health Readiness for Track Two *Action Required
        • mySugr Program Update
        • CARES ACT Provider Relief Fund - Application Deadline: August 28th
        • Public Health Emergency Determination Extended
        • COVID-19 Webinars - Weekly Updates on Wednesdays
        • Additional Webinars
        • View the PMO’s weekly email HERE
        • Out -of-State Travel and Public Travel Advisory Notice
        • Governors Order 20-07-29-01
        • COVID-19 FAQs *Updated 7/27
        • Wednesday, July 29 (5-6PM) COVID-19 Update
        • Wednesday, August 5 (5-6PM) COVID-19 Update
        • Tuesday,  August 11 – (12-1PM) Care Manager Affinity Group
        • View the PMO’s weekly email HERE
        • COVID-19 FAQs *Updated 7/27
        • Program Year 2019 Starters: Must be ready for Track 2 by Fall 2021
        • Program Year 2020 Starters: Must be ready for Track 2 by Fall 2022
        • Wednesday, July 22 (5-6PM) COVID-19 Update Featured: Behavioral Health
        • *TODAY at 4pm  Tuesday, July 21 (4-5:30PM) - COVID-19 Testing Training
          The PMO in partnership with Medicalincs is offering a virtual training on COVID-19 testing
        • Thursday, July 23 (5-6PM) PEARLS Program Overview Guest speaker: Leigh Ann Eagle (MAC)
          Join the PMO for a webinar focusing on the Program to Encourage Active, Rewarding Lives for Seniors (PEARLS) with guest speaker, Leigh Ann Eagle. This program can you help you address social determinants of health (SDOH) with patients and guide them into living an overall healthier life.
        • View the PMO’s weekly email here
        • COVID-19 FAQs *Updated 7/13
        • Wednesday, July 15 (5-6PM) - COVID-19 Update
        • Wednesday, July 22 (5-6PM) COVID-19 Update Featured: Behavioral Health
        • *TODAY Tuesday, July 14 (5- 6PM) - Medical Practice in the Face of COVID-19
          This webinar will cover how COIVD-19 has created changes to all aspects of life, including Medical Practice. Guest Speaker: John T. Sly a trial attorney and partner at Waranch & Brown, LLC
        • Thursday, July 16 (5-6PM) Gestational Diabetes Webinar - Guest speaker: Sadie Peters, MD MDH Center for Population Health Initiatives
        • *New Tuesday, July 21 (4-5:30PM) - COVID-19 Testing Training
          The PMO in partnership with Medicalincs is offering a virtual training on COVID-19 testing
        • View the PMO’s weekly email here
        • COVID-19 FAQs *Updated 7/13
        • Program Year 2019 Starters: Must be ready for Track 2 by Fall 2021
        • Program Year 2020 Starters: Must be ready for Track 2 by Fall 2022
        • Wednesday, July 8 (5-6PM) COVID-19 Update Featured: Behavioral Health
        • Wednesday, July 15 (5-6PM) COVID-19 Update
        • Wednesday, July 8 (12-1PM) Coping with Trauma on the Frontline of COVID-19 Presenting: Horizon Foundation
        • Thursday, July 9 (12-1PM) All Practice Office Hour with PMO
          The MDPCP Learning Network will host its monthly Office Hour alongside the PMO. As always, please send any questions that you may have in advance to MarylandModel@lewin.com. Questions that are sent ahead of time will be prioritized during the session.
        • Tuesday, July 14 (12-1PM) Care Manager Affinity Group
        • Thursday, July 16 (5-6PM) Gestational Diabetes Webinar
        • Q2 2020 User Access Verification, originally scheduled for June 22 – July 10, 2020, has been canceled.
        • The MDPCP C&G-CAHPS Survey PY2020 fielding 1, originally scheduled to begin in July 2020, has been canceled. Practices are not required to submit Patient Survey Roster for this fielding.
        • CMMI will delay reporting on practice care transformation requirements in the MDPCP Portal until Fall 2020.
        • Practices will be held harmless for the 2019 Performance Year eCQM reporting requirements.
        • For those that were unable to complete their financial reporting by the March 31, 2020 deadline, CMS will reopen it later in 2020.
        • The Preventing Avoidable Hospitalization Tool within CRISP was updated. For more information review this post.
        • View the PMO’s weekly email here
        • COVID-19 FAQs *Updated 6/29
        • Q2 2020 User Access Verification, originally scheduled for June 22 – July 10, 2020, has been canceled. Practices and CTOs do not need to take action to verify MDPCP Portal users at this time. The Q3 2020 User Access Verification submission period will occur as scheduled, September 21 – October 9, 2020.
        • The MDPCP C&G-CAHPS Survey PY2020 fielding 1, originally scheduled to begin in July 2020, has been canceled. Practices are not required to submit Patient Survey Roster for this fielding.
        • CMMI will delay reporting on practice care transformation requirements in the MDPCP Portal until Fall 2020. Practices will still report on the previous two quarters in Quarter 3. Practices will still report on the previous two quarters in Quarter 3, so they should be prepared to report on Q2 and Q3 activities.
        • CMMI typically collects information on three (3) electronic Clinical Quality Measures (eCQMs) from MDPCP practices. Reporting for eCQMs closed on March 31, 2020. Practices will be held harmless for the 2019 Performance Year eCQM reporting requirements.
        • CMMI closed the financial reporting process on March 31, 2020. For those that were unable to complete their financial reporting by the March 31, 2020 deadline, CMS will reopen it later in 2020.
        • The Preventing Avoidable Hospitalization Tool within CRISP was updated. For more information review this post.
        • The Track 1 to Track 2 Readiness Assessment was released. This guide will provide guidance to those who plan to apply to Track 2 this year. You can find the guide attached to this post and more information from the June 11 Office Hour here
        • Wednesday, June 24 (5-6PM) COVID-19 Update – Featured Behavioral Health
        • Thursday, June 25 (5-6PM) Continuous Quality Improvement Overview: Plan/Do/Study/Act - Guest speaker: Medicalincs
        • Monday, June 29 (5-6PM) COVID-19 Update
        • Establishing safe practices for in-office visits for both practice staff and patients
        • Enhancements to telemedicine visits and patient self-monitoring
        • Re-surge preparedness
        • Insights on resources & tools
        • They must wear a face mask or covering
        • They must not ride with Lyft if they have COVID-19, think they have it, or have related symptoms
        • They will not ride in the front seat to allow for social distancing
        • Drivers will keep vehicles clean and sanitize their hands frequently
        • Drivers will leave windows open when possible and avoid recirculated air when possible
        • *TODAY* Tuesday, June 16 (5-6PM) - Driving patient-centered care: PFACs and Patient Engagement
        • Wednesday, June 17 (5-6PM) - Canceled
        • Thursday, June 18 1(2:00-1PM)- Maryland MGMA will host "Preparing Your Practice for COVID-19's Second Wave" 
        • Thursday, June 18 (1-4PM) MDPCP Roadmap to Recovery: Reopening Primary Care
        • Monday, June 22 (5-6PM) COVID-19 Update - Featured: Healthcare Disparities
        • Wednesday, June 24 (5-6PM) COVID-19 Update – Featured Behavioral Health
        • Thursday, June 25 (5-6PM) Continuous Quality Improvement Overview: Plan/Do/Study/Act - Guest speaker: Medicalincs
        • Establishing safe practices for in-office visits for both practice staff and patients
        • Enhancements to telemedicine visits and patient self-monitoring
        • Re-surge preparedness
        • Insights on resources & tools
        • Patients prone to depression or anxiety may benefit from a PHQ-9 and/or GAD-7 screening.  Check with your biller as these screenings may provide additional revenue for you.  Remember, for scores of 10 or over for either instrument, referral for services (i.e. psychiatrist, psychotherapy, etc), is recommended.
        • For patients who are experiencing dementia or other progressive diseases that impact memory, functioning, ADLs, etc, checking in with their caregivers may be helpful with managing their care, especially in light of COVID-19 stressors.  If any are needing support, refer them to Maryland Access Point (1-844-MAP-LINK) which provides services and resources in every city/county in Maryland via the Dept of Aging.
        • In general, the goal is to ensure patients are currently managing their behavioral health symptoms and needs (i.e. connected to providers, taking prescribed meds as directed, etc.).
        • Wednesday, June 10 (12-12:30PM) - Strategies for Brief Interventions
        • Monday, June 15 (1-1:30PM) - Increasing Referrals Through Motivational Interviewing
        • Tuesday, June 16 (11-11:30AM) - SBIRT Screening Tips: Normalizing the conversation around alcohol/substance use
        • Wednesday, June 10 (5-6PM) - COVID-19 Update Featured: Behavioral Health
        • Thursday, June 11 (12-1PM) - All Practice and CTO Office Hour
        • Monday, June 15 (5-6PM) - COVID-19 Update Featured: Healthcare Disparities
        • Tuesday, June 16 (5-6PM) - Driving patient-centered care: PFACs and Patient Engagement
        • Wednesday, June 17 (5-6PM) - COVID-19 Update Featured: Behavioral Health
        • Outcome Measures - Diabetes and Hypertension Control
        • Screening for Abnormal Blood Glucose in Overweight/Obese Patients
        • Substance Use Screening and Intervention Composite
        • Wednesday, June 3 (5-6PM) - COVID-19 Update *Guest Speaker: Denis Antoine, MD
        • Thursday, June 4 (5-6PM) - Comprehensive Medication Management and Pharmacy *Guest speaker: Magaly Rodriguez de Bittner, PharmD
        • Monday, June 8 (5-6PM) - COVID-19 Update *Featured: Healthcare Disparities
        • Tuesday, June 9 (12-1PM) - Care Manager Affinity Group
        • Lyft: Andrea (amullin@medchi.org)
        • Backline: Daphne (dbrannon@medchi.org)
        • mySugr: Cassandra (cthomas@medchi.org)
        • Transition of Care Calls: Andrea (amullin@medchi.org)
        • Behavioral Health: Leslie (lsherrod@medchi.org)
        • Lyft: Andrea (amullin@medchi.org)
        • Backline: Daphne (dbrannon@medchi.org)
        • mySugr: Cassandra (cthomas@medchi.org)
        • Transition of Care Calls: Andrea (amullin@medchi.org)
        • Behavioral Health: Leslie (lsherrod@medchi.org)
        • To RSVP and receive the Zoom links, please email Jenine Feaster. 
        • COVID-19 Webinars:
        • Wednesday, May 20 (5:00 pm - 6:00 pm) - *Special guest: Behavioral Health Administration*
        • Friday, May 22 (11:30 am - 12:30 pm) - *Special guest: Provider Panel*
        • Monday, May 25 (5:00 pm - 6:00 pm)
        • Advance Care Planning and COVID-19: Thursday, May 21 (5:00 pm - 6:00 pm)
        • Please registerHere
        • Practice Meetings with the CTO
          Thank you for taking the time to meet with the MedChi CTO.  We know that schedules are full and greatly appreciate you taking an hour out of your day to speak with us.  Following our meeting, you were sent a separate email containing the presentation materials.  If you have any questions on what was presented, please reach out.

          The CTO staff will also be reaching out to address requests made during the practice meeting.  Please keep an eye out for follow up emails individually sent from members of the CTO staff.

        • Patient Booklet
          The MedChi CTO services are still available for Medicare patients during this time.  This is a link to the MedChi CTO Medicare Patient Resource Booklet.  We encourage you to share this link on your website, through email, or any other form of communication you have with your Medicare patients.

        • COVID-19 Webinars (registration is hyperlinked to the date)

          Wednesday, May 13 (5:00 pm - 6:00 pm) - *Special guest: Behavioral Health Administration*
          Friday, May 15 (11:30 am - 12:30 pm) - *Special Topic: Pediatrics*
          Monday, May 18 (5:00 pm - 6:00 pm)
          Wednesday, May 20 (5:00 pm - 6:00 pm) - *Special guest: Behavioral Health Administration*
          Friday, May 22 (12:00 pm - 1:00 pm) - *Special guest: Provider Panel*

        • All Practice and CTO Office HourThursday, May 14 (12:00 pm - 1:00 pm)
          The Learning Network will host its May Office Hour on Thursday, May 14th at 12:00pm. They will be joined by the PMO and discuss alternative care strategies, including telehealth.

          If you have any questions that you would like to ask during the session, please send them in advance to MDPCP@Lewin.com. We look forward to hearing about all the creative ways that you are caring for your patients during the COVID-19 pandemic.

        • Advanced Primary Care Staff Training Academy
        • PY1 MDPCP Practices: Virtual Training 001 - This day of training is mainly for practices new to MDPCP in 2020
        • THIS Friday, May 15 (1:00 pm - 4:00 pm) - Please register Here
        • PY2 MDPCP Practices: Virtual Training 002 – This day of training is for practices that joined MDPCP in 2019
        • Friday, May 22 (1:00 pm - 4:00 pm) - Please register Here 
        • G2012  5-10 minute check in to decide whether an office visit or other service is needed
        • G2010 A remote evaluation of recorded video and/or images submitted by a patient
        • 99441 5-10 minutes of medical discussion
        • 99442 11-20 minutes of medical discussion
        • 99443 21-30 minutes of medical discussion
        • Place of service: 11
        • No modifier
        • Wednesday, May 6 (5:00 pm - 6:00 pm) - *Special guest: Behavioral Health Administration*
        • Thursday, May 7 (5:00 pm - 6:00 pm)- Social Needs and COVID-19
        • Friday, May 8 (12:00 pm - 1:00 pm) - *Special Topic: Remote Patient Monitoring with Alex Mohseni, MD*
        • Monday, May 11 (5:00 pm – 6:00 pm)
        • PY1 MDPCP Practices: Virtual Training 001 - This day of training is mainly for practices new to MDPCP in 2020
        • Friday, May 15 (1:00 pm - 4:00 pm) - Please register Here
        • PY2 MDPCP Practices: Virtual Training 002 – This day of training is for practices that joined MDPCP in 2019
        • Friday, May 22 (1:00 pm - 4:00 pm) - Please register: Here
        • The aim of the index is to assist care teams in identifying the most vulnerable patients for proactive outreach and support.
        • This index represents an individual’s likelihood of exposure to COVID-19, potential severity of complications, and associated socio-clinical support needs, based on a multivariate model that includes demographic (e.g., advanced age), clinical (e.g., immuno-compromised status), social (e.g., at-risk of food insecurity), and environmental (e.g., proximity to congregate sites) factors.
        • A score of 5 indicates severe risk and 4 indicates high risk. Look for the heading:
        • Additional information about the Index: Socially Determined COVID Response Webpage (https://www.sociallydetermined.com/blog/2020/3/19/covid-19-response).
        • Questions can be directed to CRS-team@crisphealth.org.
        • The MDPCP Reports in CRS have been updated to include the 2020 Q2 beneficiary attribution as well as a new report that tracks avoidable hospital events.
        • The “PQI-Like Utilization Report” presents the counts and claim details of IP admissions or ED visits that fall into one of eleven Prevention Quality Indicator (PQI) classifications, based on the 2018 AHRQ specifications.
        • As the report includes ED visits, which are not part of the standard PQI logic, the report is labeled as "PQI-Like".
        • This modified logic is consistent with the logic used to indicate the likelihood of potentially avoidable utilization (presented in the Likelihood of Avoidable Hospital Events Report). 
        • For more information, please register the upcoming webinar below.
        • PQI Updates Webinar with CRISP: Tuesday, April 28 (5:00 pm - 6:00 pm) https://register.gotowebinar.com/register/4100362940132868620
        • Thursday, May 21 (5:00 pm - 6:00 pm) Advance Care Planning and COVID-19 https://register.gotowebinar.com/register/3439329952686528013
        • Friday, April 24 (12:00 pm - 1:00 pm) - *Special guests: Provider Panel* https://register.gotowebinar.com/register/1003107953985009933
        • Monday, April 27 (5:00 pm - 6:00 pm) https://register.gotowebinar.com/register/3209510032246174733
        • Wednesday, April 29 (5:00 pm - 6:00 pm) - *Special guest: Behavioral Health Administration* https://register.gotowebinar.com/register/5570382498503337228
        • Friday, May 1 (12:00 pm - 1:00 pm) - *Special guests: Provider Panel* https://register.gotowebinar.com/register/3102896986770604301
        • Wednesday, April 22 (5:00 pm - 6:00 pm) - *Special topic: Behavioral Health*
        • https://attendee.gotowebinar.com/register/411934636350354956
        • Friday, April 24 (12:00 pm - 1:00 pm) - *Special guests: Provider Panel*
        • https://attendee.gotowebinar.com/register/1003107953985009933
        • Friday, May 15 (1:00 pm - 4:00 pm)
        • Please register Here
        • Friday, May 22 (1:00 pm - 4:00 pm)
        • Please register:  Here
        • Collaborative Care Webinar with Mindoula (Behavioral Health)
        • Thursday, 4/16/20 from 5-6 PM
        • Register: https://register.gotowebinar.com/register/294329772446701067
        • Concert Health
        • A behavioral health medical group partnering with Primary Care Practices to deliver best-in- class integrated behavioral health services
        • Additional information in attached flyers
        • You may reach out to Concert Health directly at info@concerthealth.io
        • CRISP Reporting Services (CRS)
        • The MDPCP reports have been refreshed with updated data and new Likelihood of Avoidable Hospital Event risk scores (in the Pre-AH Tool)
        • The Excel export of the Likelihood of Avoidable Hospitalizations Report now includes three columns for practices to use when tracking COVID-19-related outreach, follow up, and status information. The 'About' tab within this Excel export includes a brief description of each field and examples of how practices can record this information.
        • For more information, please register for the PQI Updates Webinar with Metrix and CRISP: Tuesday, April 28 (5:00 pm - 6:00 pm) - https://register.gotowebinar.com/register/4100362940132868620
        • *TODAY* Tuesday, April 14 (5:00 pm - 6:00 pm) - *Special guest: Office of Oral Health*
        • https://register.gotowebinar.com/register/3292956367418108430
        • Wednesday, April 15 (5:00 pm - 6:00 pm) *Special guests: Behavioral Health Administration, CareFirst*
        • https://attendee.gotowebinar.com/register/4231435721104637196
        • Friday, April 17 (12:00 pm - 1:00 pm) - *Special guests: Provider Panel*
        • https://attendee.gotowebinar.com/register/8140320504212735244
        • Monday, April 20 (5:00 pm- 6:00 pm)
        • https://attendee.gotowebinar.com/register/2481655324737041165
        • Staff Education
        • CDC Interim Guidance for Critical Infrastructure Workers Who May Have Had Exposure to a Person with Suspected or Confirmed COVID-19 (Printer-friendly version) **Updated 4/8/20
        • Equipment & Testing
        • Non-Office Based Testing Sites Information as of 4/8/20
        • Patients require a provider order for referral. Providers should reach out to their local hospital or consult the link to testing sites below. These sites are subject to host locations restrictions and availability
        • You can access the recording with the following link: https://attendee.gotowebinar.com/recording/2199689965733732611
        • The presentation is attached in this email and can also be found on Connect
        • The portal for signing the attestation will be open the week of April 13, 2020 and will be linked from hhs.gov/providerrelief.
        • Small Business Administration’s Economic Injury Disaster Loan Program
          The Small Business Administration’s Economic Injury Disaster Loan Program provides loans to qualified entities that are impacted by the Coronavirus (COVID-19). The estimated time for completing this entire application is two hours and ten minutes, although you may not need to complete all parts.
        • Federal Paycheck Protection Program (PPP)
          Contact your lender to determine if they are an SBA-approved lenderLoans will not be issued by financial institutions that borrowers do not have an existing relationship with.
        • Can I apply for both state and federal loans/funding programs?
          If you have applied for state assistance, you will not be disqualified if you apply for other assistance through federal or local means. Though please be advised, if you have already applied for federal assistance, you should verify federal program eligibility terms through the U.S. Small Business Administration  (FAQ - COVID-19 LOAN & GRANT
        • Transitional Care Management - Webinar held April 2nd
        • You can bill TCM with the for face-to-face telemedicine visit (video and audio required)
        • “The follow up visit as a component of the transitional care service must be a face to face visit or a telemedicine visit. CMS does not recognize the telephone only E/M as a telehealth/telemedicine service (Federal Register RIN 0938-AU31)”
        • The slides that were used during the presentation are attached for your reference
        • A recording of the presentation is also available here and will be made available on our website and Connect in the coming days
        • 2nd Quarter Care Management Fee Payments
        • Typically released the third week of the quarter
        • Estimated for the week of April 19th
        • 30 in 30: Your Guide to Embracing - and Getting Paid - for Telemedicine during the Pandemic
        • Wednesday, April 8 from 1:00 - 2:00 PM
        • Register: https://register.gotowebinar.com/register/7586267798616225035
        • Coding and Billing Webinar with RS&F (Focus on Telehealth and Remote Visits)
        • Register: https://attendee.gotowebinar.com/register/8886662399962932493
        • Wednesday, April 8 (5:00 pm - 6:00 pm) - *Special guest CareFirst joining on a weekly basis
        • https://attendee.gotowebinar.com/register/7226671421378192396
        • Friday, April 10 (12:00 pm - 1:00 pm)
        • https://attendee.gotowebinar.com/register/4367783958997857548
        • Medicaid Telemedicine Guide
        • https://www.medicaid.gov/medicaid/benefits/telemedicine/index.html
        • https://mmcp.health.maryland.gov/Pages/telehealth.aspx
        • Coding for Telehealth
        • Charts that are easy to read and understand under Policy, Coding and Payment tab
        • https://www.ama-assn.org/practice-management/digital/ama-quick-guide-telemedicine-practice?utm_source=twitter&utm_medium=social_ama&utm_term=3207044834&utm_campaign=Public+Health
        • MDH FAQs
        • FAQs ** Updated 4/5/2020
        • Equipment & Testing
        • PPE Emergency Medical Material Request Form ** Update: 4/3/2020: Please submit form to your Local Health Department
        • VEIP Testing Sites FAQs **Updated 4/3/2020
        • Use data from your EHR and clinical intuition
        • In CRS, utilize the Pre-AH tool
        • In the CMS Portal, you can locate your patient attribution list
        • Call chronically ill, frail, elderly, DM, COPD, ESRD, immunocompromised, etc.
        • Care Team intervenes as appropriate
        • You can contact Cassandra, our RN Care Manager, to assist in patient outreach.
        • Avoid unnecessary ED, Urgent Care and Hospital visits
        • Wednesday, April 1 (5:00 pm - 6:00 pm): https://attendee.gotowebinar.com/register/9014027627771697421
        • Friday, April 3 (12:00 pm - 1:00 pm): *with Provider Panel Guest Speakers* https://attendee.gotowebinar.com/register/273319205278085901
        • April 2nd  5:00 PM – 6:00PM
        • Join the Program Management Office to hear more about Transitional Care Management in MDPCP. The PMO will also address PQIs in this session. The session will open with brief updates on COVID19.
        • This topic was originally planned for 3/12, but was pushed back to discuss the COVID-19 in Maryland
        • You can register here.
        • Quality Measures 2019 Practices are not required to submit 2019 data
        • CMMI typically collects information on three (3) electronic Clinical Quality Measures (eCQMs) from MDPCP practices.  Reporting for eCQMs will cloe on March 31, 2020.  Practices will be held harmless for the 2019 Performance Year eQCM reporting requirements.  CMMI will also delay reporting on practice care transformation requirements in the MDPCP Portal until Fall 2020.
        • Financial Reporting2019 Practices must report for 2019: first submission period will close March 31st, but will reopen later in 2020 for those who are unable to submit
        • CMMI will close the financial reporting processon March 31, 2020 and reopen it later in 2020, for participants unable to complete their financial reporting by the March 31, 2020 deadline.
        • CMS Enterprise Portal – User Verification – Not required for first quarter for 2020 Practices
        • Q1 2020 User Access Verification in the MDPCP Portal will not be required.  CMMI will not deactivate users associated with practices and CTOs that are not able to submit User Access Verification during the submission period, March 23-April 10, 2020.
        • Using data from CRISP and your EMR  
        • Using your clinical intuition
        • Using the Pre-AH tool in the CRS Portal
        • Telehealth Web Browser
        • To use the video chat through a web browser. You (the provider) must use the URL below to access the telehealth function: https://backline-health.com/login
        • Trainings by DrFirst
        • DrFirst is hosting trainings each day of the week
        • Please call their Support Team at 866-990-0684 to register
        • Weekly Schedule:
        • Monday at 12 pm ET
        • Tuesday at 1 pm ET
        • Wednesday at 3 pm ET
        • Thursday at 10 am ET
        • Friday at 8 am ET
        • Testing out Telehealth
        • If you would like to test out the telehealth function on Backline, feel free to reach out to Daphne or Andrea for a trial run
        • Informed Consent
        • A sample informed consent form is attached
        • Patient View of Telehealth Request
        • Attached is a screenshot of what a patient will see on their screen when receiving a secure message and video call through Backline. Feel free to share this with additional office staff using Backline
        • BAA with DrFirst
        • No BAA or other contract needed for CTO practices. You are covered under the MedChi CTO BAA with DrFirst
        • Billing
        • Please view the attached billing guide
        • Telehealth visits are considered the same as in-person visits and are paid at the same rate as regular, in-person visits during the COVID-19 crisis
        • Starting March 6, 2020, a range of providers, such as doctors, nurse practitioners, clinical psychologists, and licensed clinical social workers, will be able to offer telehealth to their patients
        • For additional information, visit https://www.cms.gov/newsroom/fact-sheets/medicare-telemedicine-health-care-provider-fact-sheet
        • 3/24 (5-6 PM)
        • 3/25 (5-6 PM)
        • 3/26 (5-6 PM)
        • 3/27 (12-1 PM)
        • Previous webinar recordings can be viewed on Connect: https://app.innovation.cms.gov/CMMIConnect/s/login/
        • We understand that the main priority of our practices is COVID-19. We have canceled CTO office hours to allow our practices to attend the PMO Webinars that occur each weekday at 5pm
        • We will resume office hours when it is possible
        • For now, please be sure to look for emails from the CTO and read the important updates
        • MDPCP Daily COVID-19 UpdatesThis webinar will be recurring daily from 5-5:30 pm
        • This 30 minute webinar will consist of a 15 minute update on the most current information on the Corona Virus from Dr. Haft, with 15 minutes for Q&A (this time may be extended if necessary)
        • Use the links below to register
        • March 17
        • March 18
        • March 19
        • March 20
        • MDPCP Daily COVID-19 UpdatesThis webinar will be recurring daily from 5-5:30 pm
        • March 17
        • March 18
        • March 19
        • March 20
        • eCQM Reporting –  We just received an updated list from CAliPR. We will be reaching out to practices who still have physicians that need to report.
        • If you have any questions, please consult the following:

          - For instructions on how to use CAliPR, please watch this Video
          - For questions about the measures and the submission process, please review the Quality Measures Reporting Guide (attached)
          - For questions regarding eCQMs or CAliPR, please reach out to us, not CRISP

        • Financial Reporting –
        • If you have any questions, please consult the following:
          - Reporting will be done in the CMS Enterprise Portal
          -- When you enter the CMS Enterprise Portal, please make sure you are in PY – 2019
          -- You will click on the tab located in the blue banner that reads “Financial Reporting”
          - You can view a video on the MDPCP Chatter site that will walk you through the financial reporting
          - The Financial Reporting Guidance document is attached for your reference 
        • MedChi and many healthcare facilities are transitioning to telework as we prepare to remain safe from covid-19. As a result, I will be unable to physically meet with your patients. I am, however, available by phone to complete outreach calls
        • Please email Cassandra via Crisp Direct if there are patients who may benefit from a care manager outreach call
        • When referring patients for care management, please include their demographics, chief complaint, and any pertinent information related to their health/home status
        • Reminder: Please do not send PHI to my MedChi email. It is not secure
        • To limit exposing vulnerable populations to crowds, there will be no onsite visits.  However, Leslie is available to provide telephonic mental health support to your Medicare patients, especially to address fear, panic, anxiety, and depression due to the ongoing breaking news
        • With your patients permission, please complete and fax to (443) 588-1730 the attached referral form for behavioral health outreach.
        • The main priority for our practices is COVID-19.  We have cancelled the below meetings to allow our practices to focus on the current situation
        • MedChi CTO Virtual Office Hours – Today, March 17th
        • Virtual CTO Meeting –Wednesday, March 18th
        • New